"Revenue lost can be salvaged, but trust lost once is often lost forever."
Our top priority is customer satisfaction. We strive to provide the highest quality service in a timely manner. We know that the proper way to go about doing this is through fast and friendly service. Most companies in our industry are focused on building and marketing websites without regard to the importance of service. When the priority is making money then the relationship has a short shelf life.
A New York Times survey showed that consumers are “willing to go to another provider because of bad service: 63 percent of complainers, or 23 percent of the total, said they switched to a different company, and 77 percent of complainers (28 percent of the total) looked to use other service providers more often.”
We know our business depends on your satisfaction with our service. That’s why it’s our goal to deliver you fast and friendly service on every job we do.
Part of that means having people who know how to get the job done. Instead of an impersonal email or automated phone system we have live receptionists and in-house professionals that assist each customer. As many businesses are turning to automation to increase profits, we are investing in people to connect with our customers.
That’s why Anttix has thrived. For over 15 years, we have been delivering fast and friendly service to customers across the Joliet area. Contact us today!